Future–oriented and innovative
What used to be a simple family business, is a diverse and innovative company today with a broad view on the world. Assisted by its team of young managers, Procotex continues building the future of the flax industry and the recycling of textile. Pioneering new products and market segments are developed via continuous R&D. This is for both the flax industry and the recycling of standard natural, synthetic and technical fibre waste such as Aramid, Carbon fibres and others. In cooperation with its customers, Procotex develops new applications that are revolutionary because of the basic materials and technologies being used. This is done in a demand-oriented, cost-effective and environmental-friendly manner. The unique synergy with our partners and with the most competent suppliers guarantees special productive and lasting partnerships. Acquisitions are made to complete the next strategic step in our growth journey of becoming a global sustainable fibre supplier across diverse applications, markets, materials and products lines.
Procotex has its own machine development team to make the difference with competition using artificial intelligence and industry 4.0 technology to improve its production processes. In that way quality of the products are improved and productivity increased with the only goal to better serve the customer.
Quality Policy With A Capital Q and management-employees relationship
Our business culture is based on an integral quality policy. We therefore appoint critical and extremely capable persons to whom we guarantee a enjoyable working environment as well as a motivating income. We are convinced that a correct, open and horizontal personnel policy is one of the key factors for success. Our employees are deployed according to their abilities. As an aid, we use our management system that meets the requirements of the ISO 9001:2015 standard. The presence of the management in day-to-day business allows personal leadership, short decision-making, effective process control and swift use of potential for improvement.
Close contact with the customer
The customers are the basis of our existence. Customer satisfaction is therefore the most important success factor for us. We want to address actively the needs and expectations of our customers and to fine-tune the quality of our services and our product range. With active customer care and a flexible response to customer needs, we build a long-term partnership.
The Procotex motto "Masters in Linen and Masters in textile recycling" not only applies for its products, but certainly also for its service. The quality of the service is after all just as important for the customer as the product in itself. That’s why we like to visit our customers regularly and serve them as much as possible in their own language. Our multilinguistic representatives also maintain close contact with every customer.
A personal relationship based on trust ensures problems are solved quickly and effectively. If necessary, we do not hesitate to send an experienced engineer on site. In most cases, this specialist obviously speaks the language of the customer. Backed by our extensive export experience, we guarantee you that your goods will be sent in the cheapest and safest way. The internal hierarchical structure of our company is therefore also transparent and logic.
Since Procotex's earliest beginning, quality has been highly important in all its departments. In recycling, this standard quality is reached by a driven investment policy at the level of highly technological machinery even redesigned or improved by our own technical team. What could not be recycled before, is now possible. This can obviously only benefit the environment.
The recent developed improvement of the CV of the sliver weights in the Lithuanian subsidiary will be a driving technology to be the leading company in preparation of flax fibres in the world. This technology will set the new norm for the future in spinning linen yarn. The concept, the design and the implementation of new technologies is realized in house.
We always develop our new products in close cooperation with our customers. The quality of every production step is checked closely and constantly by our laboratory. ISO 9001-certification is obviously essential here. The diameter, length and the quality of all raw materials are examined before the production process. This strict and completely automated quality control is carried out at all levels. All production phases are also subjected to a strict planning and detailed follow–up. And this just to accurately comply with our delivery periods. This is once again to your benefit!
Interested parties and environment of the company:
We know those at Procotex S.A. Corporation interested parties and their requirements. We consider our environment in our actions and value loyalty. We pay attention to an efficient use of resources, low emissions, environmentally friendly processes. One third of our needed energy is generated by our own solar panels. We use only mechanical processes and so no energy is used in extruding/carbonising processes. Procotex emphasizes compliance with the labor safety rules.
Proud to be local worldwide
Thanks to our many years and global trading experience, we can call ourselves a strong player on the recycled fibre market. The full delocalization of our flax improvement to Lithuania also improved our competitive position. The favourable perspectives of flax as a natural fibre and the increased demand for recycling in a world subjected to climate change, allows us to face the future filled with hope.
Code of Business Conduct
In our responsibility as a company, as well as an individual, as well as on behalf of third parties, we are aware that values in terms of ethical and moral beliefs only survive if they are exemplified daily by all of us.
Our Code of Conduct sets the standard and essentially regulates the behavior of employees, suppliers and otherwise the responsibility of Procotex Corporation’s external and internal partners. Its aim is to adhere to our ethical standards, and thus to ensure our greatest asset, namely our excellent reputation. The following questions should be answered to clarify the correct behavior with “yes”:
- Does my decision or action comply with the law with honest intention?
- Is my decision or action free of personal interests?
- Does my decision or action benefit the reputation of Procotex Corporation S.A.?
- Is my decision or action conform to the Code and other working guidelines?
The "Code" of Procotex S.A. Corporation should apply in the following points:
- Ethical commitment
- Business practices
- Standards of cooperation
- Integrity in business practice
- Corporate Responsibility
- Information channels concerning the Code of Conduct
1. Ethical Commitment of Procotex S.A. Corporation
Laws and Ethical Principles
The Procotex S.A. Corporation intends to drive the development of the business based on a service that exceeds the expectations of our business partners. This requires ethical principles such as fair and honest business practices, compliance with applicable laws, as well as compliance with internal rules and regulations that may well exceed the requirements of the law.
We respect human rights within our sphere of influence and conduct our business in a manner that makes us a preferred employer. We expressly pledge to abolish all forms of forced and child labor.
2. Business Practices of Procotex S.A. Corporation
Customer satisfaction through the highest quality
The focus of our business conduct is on customer satisfaction and we are therefore aware that we are measured by our ethical, social and environmental behavior as well as the quality of our service.
Therefore, we commit to open and honest dealings with our business partners, as well as to transparent communications.
3. Standards of cooperation of Procotex S.A. Corporation
We expect our employees to act in the entrepreneurial sense and thus have a high degree of personal responsibility. This requires a high degree of self-criticism as a basis for personal insight to achieve higher goals.
A respectful approach, honesty, openness and mutual understanding are prerequisites to create this environment. We are therefore clearly against any form of violence and abuse in the workplace. Employees must not discriminate others on grounds of origin, nationality, religion, ethnicity, gender, age, or sexual orientation, nor may they verbally or physically harass other employees because of the above or other circumstances.
Each employee is responsible for the protection and proper use of the property of Procotex S.A. Corporation. Intellectual property, such as trade secrets, confidential information, copyrights, trademarks and logos, as well as customer lists, business opportunities and product specifications, must be protected from unauthorized use and disclosure. This also applies after termination of the employment relationship.
4. Integrity in the business practice of Procotex S.A. Corporation
Conflicts of interest
Conflicts of interest are understood as competing personal interests with those of Procotex Corporation S.A. We expect our employees to behave in an ethical manner in such a situation. Conflicts of interest can also occur when dealing with the Internet: use in the private interest, sending of private emails with company signature, use of proprietary property in private interest.
The Procotex S.A. Corporation is committed to the free market economy and fair competition and conducts business solely on the basis of free, unhampered competition.
Bribery and corruption
Convinced that the excellence of our service and our products is the key to our success, we maintain transparency in our dealings with our customers, suppliers and authorities and distance ourselves from any form of bribery or corruption.
Gifts and benefits
We allow gifts and other benefits if they are business-standard and ethical, but none of our employees may claim such from business partners.
Employees of Procotex S.A. Corporation may not disclose information that has not yet been published for their personal benefit, or for the benefit of others. These include customer data, supplier data, employee data, records, financial data, operating data, and other information related to our business and our operations and future plans.
5. Corporate Responsibility of Procotex S.A. Corporation
Our Corporate Responsibility aims to make a positive contribution to society and the environment.
6. Information on the Code of Conduct of Procotex S.A. Corporation
It is the personal responsibility of each employee to deal with and obey the rules of this Code. Failure to comply with this code may result in disciplinary action until terminated.
To understand guidelines, make difficult decisions, or assist management in implementing the code, please contact the CEO.
It is important to the management that all employees of Procotex S.A. Corporation are aware of the importance of ownership. This requires the gift of being able to make mistakes, but opens the opportunity to make positive conclusions for the future. Values should be lived up to by setting the right example.